A CSR can help a brand in the following ways:
- Manage incoming calls
- Generate sales leads
- Identify customers’ needs
- Interaction with Customers
- Build sustainable relationships
- Provide accurate information using the correct means
- Meet personal/customer service team sales targets
- Handle customer complaints
- Provide solutions
- Keep records of customer interactions
- Follow policies
Get your Certificate in CSR & NGO from the Virtual Voyage College of Innovations and help a BRAND become BETTER!