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Why Generic Mental Health Services Fall Small Businesses

Small businesses need mental health support that actually understands how they work. Many off-the-shelf or generic mental health services are built for scale, not for context. They often apply the same frameworks across very different organisations, assuming that one model fits all. For small businesses, this approach frequently falls short. Generic services rarely tailor support to team dynamics, decision-making structures, or limited resources. They often lack an understanding of the day-to-day realities of small teams, where roles overlap, relationships are closer, and the impact of stress is felt quickly. Without co-creating solutions or building consistent, relationship-based care, support can feel disconnected from the real challenges employees face. When that happens, engagement drops and outcomes suffer. Bespoke mental health support works differently. It aligns with company culture, adapts to how teams operate, and builds trust over time. This leads to more relevant care, stronger uptake, and more sustainable results for both people and the business. Has generic mental health support worked for your company, or has your team needed something more tailored? #SmallBusinessWellbeing #BespokeMentalHealth #WorkplaceWellbeing #PeopleCentredCare

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