Retailers have improved their services as a result of the digital transformation to provide customers with a higher degree of satisfaction. It was developed in response to consumers' expanding needs- Shamayun Miah.
During the coronavirus outbreak, it was wise to go the digital path and lay the groundwork for Business Bazaar. The pandemic forced merchants to reevaluate their whole business strategy. It has had a significant impact on many offline retailers and businesses, as well as business bazaars like franchising companies, and has slowed their expansion.
https://shamayunmiah.weebly.com/blog/retail-market-and-digital-success-shamayun-miah