As an established supplier of wedding decorations wholesale usa, we always strive to give you a pleasant experience after purchasing our products. However, if you are not satisfied with the product you received, we are here for you as well.You have the right to cancel your order or ask for a replacement at any time within 7 working days from the day of receipt of the order without assigning any reason to us. Contact our online customer service team at [email protected], and we will process your refund or replacement once the original product has been received.