If you are trying to sync while the weather is orange but facing trouble while doing so then you need to simply wait till the situation gets resolved. Or, if you want quick help then you can instantly talk to the live experts, and then accordingly, they can help you in reviewing the syncing logs and then help to troubleshoot.
Although the experts are working regularly on it to restore the green status. If you are facing issues with the orange status then you must wait till it gets green. Along with that, you can also try to make a manual backup while syncing, uploading, or downloading it properly.