To adopt the power of technology, it is necessary to understand the trend and most upgraded technology in this field. Most government agencies and public services rely on outdated manual processes and legacy technology. Therefore your staff will need to retrain. This raises issues regarding developing new onboarding programmes, upskilling personnel across several generations, and offering technical support and training to government employees. Government agencies must spend money on digital skills training to introduce their staff to new digital tools and processes. Balancing continuing operations and exercise will be challenging, but doing so is essential to promoting technology adoption and effectively carrying out digital transformation.