If you're encountering QuickBooks Error PS036 with the message "Cannot Verify Payroll Subscription," it typically indicates an issue with your payroll subscription status or the connection between QuickBooks and Intuit's servers. This error can prevent you from processing payroll and needs prompt attention to ensure your payroll runs smoothly.
To resolve Error PS036, follow these steps:
Verify Subscription Status: Ensure your payroll subscription is active and not expired. Log in to your Intuit account and check your subscription status.
Check Internet Connection: A stable internet connection is crucial for QuickBooks to verify your subscription. Ensure you're connected to a reliable network.
Update QuickBooks: Make sure you're using the latest version of QuickBooks. Go to the Help menu and select "Update QuickBooks Desktop" to download and install any available updates.
Clear Cache and Cookies: Sometimes, clearing the cache and cookies in your browser can resolve communication issues between QuickBooks and Intuit's servers.
Re-sync Payroll Subscription: Go to the Employees menu, select "Get Payroll Updates," and follow the prompts to re-sync your payroll subscription.
If the issue persists, consider contacting QuickBooks Support for further assistance.